Group discussion - Ctrip & Miniso

1. Ctrip

Reason:
Bad experience when purchasing online air tickets

How to do:
Timely apology and compensation;
Take solutions to increase credibility of image

2. Miniso

Reason:
Counterfeit copycat;
Bad quality

How to do:
Raise the product quality;
Increase the original design


Group Member:
Blanca, ZHANG Wen 1155082015
April, XU Xin 1155089254
Joyce, WANG Yiqi 1155081724
Angelene, LYU Xiaolin 1155081812
Deborah, QUE Yuen Ying 1155082157
Jessica, WONG Cheuk Yi 1155087519